Privacy Policy

Thank you for visiting The terms used in this privacy statement as, “we”, “Our” and “us” refer to both Suncity Solar and the Solar Distributor.

This Privacy Policy statement of Shree Chandramangal Suncity Marketing Pvt. Ltd. (hereinafter “Suncity Solar”) sets out its uses and protects any information that you give us while using this website. We as Suncity Solar ensure our commitment in accordance with this privacy statement hence we ask you to provide certain information by which you can be identified while using this website. We can assure you that the information will only be used in accordance with this privacy statement as your privacy is always protected.

The information we are requiring and it’s use

This Privacy Policy also describes as how Suncity Solar uses personal data collected or received by Suncity Solar. It also describe as how we may collect or receive your personal data, the types of personal data we may collect, how we use share and protect this data, how long we retain this data and how you can contact us about our privacy practices.

The information that we collect on our website falls/specified under two categories-

  • Personally Identifiable Information (PII)
  • Accumulative Information (AI)

Personally Identifiable Information
The types of personal data we may collect from you:

  • A. If you want to register with us as a Solar Distributor or place an order, you may voluntarily provide your Personally Identifiable Information viz (name, address, email address or telephone number) to be shared as a registered Suncity Solar Distributor for the purpose of assisting you with registration and order placement. We might also maintain a record of your contact information to help us provide better services in case you contact us again. Even though you can browse our website without sharing any Personally Identifiable Information.
  • B. We will collect your Personally Identifiable Information (such as name, contact info, order info, credit card and other transaction info) will be collected for the purpose of processing and delivering your order. We may also provide certain necessary order details to our shipping partners to complete the delivery of the order.
  • C. The Credit Card Information collected for online shopping is used only to process payments for the orders and, will not retained on our website. The information is securely transmitted to the bank, and we store only the reference number and amount paid information provided by the bank.

Accumulative Information
This refers to information as accumulative information which is not co-related with any personally identifiable information. This accumulative information will just helps us to improve the features and functions on the website which surely will provide you a satisfactory user experience. This information includes your browser and operating system type, your IP address, URL (Uniform Source Locator) of the website that directed you to our site and any search terms you enter on our site. This information does not distinguish you as particular individual but we use the information for your better satisfaction for which we might compile, store, publish, promote, disclose, collect or use any accumulative information. We generally do not use or share any personally identifiable information unless is required by law. In case we do this, it will be protected as per the terms mentioned for Personally Identifiable Information in this Privacy Policy.

We have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online as we are committed to ensure the security provided by you that your information is secure, In order to prevent unauthorized access or disclosure. It is your sole responsibility to safeguard the password created for your online account. In case you suspect that your password has been compromised, contact Suncity Solar as soon as possible. Since your Solar Distributor ID and account password are specific to you, you take full responsibility for any and all activity conducted on our site with your ID and password.
All payment details which are entered through this payment gateway are encrypted when the user, or third party making payment enters them. The site is secure and uses 128-bit encryption to offer secure communications by encrypting all data to and from the site. Shree Chandramangal Suncity Marketing Pvt. Ltd. shall not be liable for any failure by the user or third party making payment to properly protect data from being seen on their screen by other persons or otherwise obtained by such other persons, during the online payment process or in respect of any omission to provide accurate information at time of the online payment process.

How we use cookies
We have to use cookie-based authentication to identify you as a registered Solar Distributor or send cookies to your computer to support personalized features on our website like your country and language codes as well as shopping and browsing functions. A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. This helps us analysis data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

Web Browser cookies
Our site may use |”cookies” to enhance user experience. User’s web browser place cookies on their hard drive for record-keeping purposes sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the site may not function properly.
How we use collected information Suncity Solar collects and uses users personal information for the following purposes:

  • a) For Registration Purpose.
  • b) For KYC Updation Purpose.
  • c) For Products Dispatch Purpose.
  • d) To Issue Incentive.

Changes to this privacy policy
Suncity Solar has the sole discretion to update this privacy policy at any point of time. Changes to this privacy policy aims to stay informed about how we are helping to protect the personal information we collect from you and we appreciate users to frequently check this page and be informed. Please check back frequently, specially before you submit any personal or cumulative information, to see if this privacy policy is change. We will notify you of any significant to privacy policy on the relevant Suncity Solar website.(

Your acceptance of these terms
By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our site. Your continued use of the site following the posting of changes to this policy will be deemed your acceptance of those changes.

How we protect your information
We maintain appropriate technical and organizational security safeguards design to protect the personal data you provide so as to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction, information and data stored on our Site. Suncity Solar shall have the right to make disclosure of information relating to the Direct seller to the Credit Information Bureau of India (CIBIL), Ministry of consumer affairs and/or any other governmental/ regulatory / statutory or private agency as required under any law of India from time to time. All information and data furnished by the Direct seller/consumer to Suncity Solar from time to time shall be true and correct.

Children’s Privacy Protection
Our website neither targets nor is intended for children below the age of 18. Personally Identifiable Information will not be collected from children on purpose and if we discover such data on our site, the same will be deleted.

Contacting us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at .

Acceptance to this Privacy Policy
By signing the Direct Seller Agreement, you acknowledge acceptance of this Privacy Policy in effect at the time of use.

Your Rights
Your Rights under applicable law may include access to the personal data we process about you and the right to have such personal data corrected.

As per clause 3.3 (b) of Direct Selling Guidelines 2016, “The details of Direct Sellers Shall include and not be limited to verified proof of address, proof of identity and PAN”. Suncity Solar follows the rule of one direct selling entity- one PAN number and vice versa. Accordingly, one PAN number can be attached only with one entity in normal circumstances. Following steps are being followed by the company for ensuring the one PAN – One ID: Any direct seller cannot become direct seller once again during the activeness of his business entity.
The direct selling entity remains active for 30 Days from the date of transaction (either purchase or incentive/remuneration from Suncity Solar). After 30 Days of in-activeness, the entity stands as hold. (In-activeness here by means that the solar distributor is not been using his UIN)
If in-activeness of the solar distributor will remain the same in aforesaid condition for more than 90 Days his/her unique identification number (user ID) will automatically be dormant. The in-activeness of the solar distributor will remain continue for more than 90 days than the user Id will automatically be freeze for which the solar distributor has to contact personally to the authorized person of the company .
In case of any violation of this Privacy Policy or Terms and Condition of the company the entity stands in the expired list of entities of the company.

  • The direct selling entity in the expired list may re-enlist as fresh business entity and his PAN number (which was earlier attached with entity expired) may be attached with the new entity.
  • The in-active or expired business has the option of getting his/her ID re-activated within 3 years of entity being transferred to expired list. He/ She do the same by a written request which after due diligence may be considered by an authorized Director of the company.
  • Any such request after 3 years can be considered only in extreme cases and same to be approved in a BOARD meeting of company.

That the Solar Distributor of Suncity Solar Engaged in Direct Selling shall

  • I. Be faithful to the Company and must uphold the integrity and decorum of the Company and shall maintain good relations with other Solar Distributor and their clients
  • II. Make proper canvassing for the sale of the products in all over India and for this purpose, the company and Sales Team/Group shall assist the Solar Distributor.
  • III. Carry their identity card and not visit the customer’s premises without prior appointment/approval.
  • IV. Provide the following information to the prospect/consumers at the time of sale, namely:
    • a. Name, address, registration number or enrollment number, identity proof and telephone number of direct seller and details of direct selling entity;
    • b. A description of the goods or services to be supplied;
    • c. Explain to the consumer about the goods return policy or non refundable terms and condition of the company in details before the transaction.
    • d. The order date, the total amount to be paid by the consumer along with the bill and receipt.
    • e. Information of his/ her rights to cancel the order and/ or to return the product in saleable condition i.e. any seal/protection on the goods is kept unbroken.
    • f. The Company will only be liable for any service or cancellation when the product is been delivered.
    • g. Detail regarding the Complaint Redressal Mechanism viz. Toll Free Number/Mail or in Person.
    • h. The Solar distributor shall keep proper book of accounts stating the details in respect of the goods sold by him/her, in such form as per applicable law.
    • i. In Solar Distributor shall not:
      • a) Distributors that cannot be verified or make any promise that cannot be fulfilled.
      • b) Use misleading, false, deceptive and/or unfair recruiting practices, including misrepresentation of actual or potential sales or earnings and advantages of direct selling to any prospective solar distributor in their interaction with prospective solar distributors.
      • c) Present any advantages of direct selling to any prospective solar distributor in a false and/or a deceptive manner.
      • d) The Solar distributor shall not create any cross line in the sales Network of the Company.
  • V. Comply with all state and central government and local governing body laws, regulations and codes that apply to the operation of Suncity Solar business. Solar Distributor must not engage in any deceptive of unlawful trade practice as defined by any Central, State or local law or regulation by time to time.
  • VI. Not manipulate the Suncity Solar business plan or product's rate, Sales volume / Business volume etc., in any way and Solar Distributor shall not send, transmit or otherwise communicate any messages to anybody on behalf of the Company otherwise than for authorization for the same
  • VII. Be liable to produce/show/explain the Business Plan of Suncity Solar to the customer ‘as it is’ as he/she have receive from the Company.

That in the relation of Product selling, The Solar Distributor hereby covenants that as under:

  • A. That company will not provide any establishment/office expenses, business running expenses etc. in relation to maintain an owned office for the Solar Distributor.
  • B. That Unique Identification Number has to be quoted by the Solar Distributor in all his/her transactions and correspondence with the Company. The Unique Identification Number once chosen cannot be altered at any point of time.
  • C. That the Company reserves its right to withheld/block/suspend the Solar Distributor in the event the Solar Distributor fails to provide any details as desired by the Company from time to time like Pan Card details, KYC etc.
  • D. That the Company reserves the rights to modify the terms and conditions, products, business plan and policies with/without giving prior notice. Such notice may be published through the official website of the Company, and any such modification/amendment shall be applicable and binding unto the Solar Distributor from the date of such notice.
  • E. The Solar Distributor has clearly understood the marketing methods / business plan, the compensation plan, its limitations and conditions. He/she agrees that he/she is not relying upon any misrepresentations or fraudulent inducement or assurance that is not set out in terms and conditions or other officially printed or published materials of the Company.
  • F. Solar Distributor, hereby declare that all the information furnished by him are true and correct. Company shall be at liberty to take any action against the Solar Distributor in the event, it is discovered that the Solar Distributor furnished any wrong/false information to the Company.
  • G. Commission/income to the Solar Distributor shall be subjected to statutory deductions as applicable.
  • H. Solar Distributor shall not send, transmit or otherwise communicate any messages to anybody on behalf of the Company without any authority from the Company.
  • I. Solar Distributor shall not use the Suncity Solar trademark, logotype and design anywhere without written permission from the Company. Said permission can be withdrawn at any time by the Company.
  • J. That the Solar Distributor shall be abide with policies, procedures, rules and regulations of the company and All privileges laws, rules and regulation and direction and guideline issued by the State and Central Government of India from time to time.
  • K. That Solar Distributor covenants with the Company that it will exclusively engage in the sale of the company’s products and tie-up product and shall not indulge in the sale of similar/identical products and that it shall protect and preserve the patents and trademark of the company’s products.
  • L. That No communication will be entertained without a Unique Identification Number and password. Solar Distributor shall preserve the Unique Identification Number and Password properly as it is a must for logging on to the website.
  • M. That No another Solar Distributor code shall be issued on the same Pan Card.
  • N. Relation between the Company and the Solar Distributor shall be governed, in addition to this agreement, by the rules and procedure mentioned in the business plan, available on website. The Solar Distributor further confirms that he/she has read and understood the terms & conditions carefully and agrees to be bound by them.
  • O. It is made and understood in very clear terms that Solar Distributor is not an Agent, Employee nor an authorized representative of the Company or its service providers. He/She is not authorized to receive/accept any amount/payment for and behalf of the Company and any payment received by him/her will not be deemed to be received by the Company.
  • P. Direct Solar will be eligible for facilitation fees or income, as per the volume of sale of products/Business done by him, subject to the eligibility norms formulated by the company from time to time. The Company does not guarantee/assure any particular or fixed facilitation fees or income to the direct seller.
  • Q. Direct Seller ID has to be quoted by the Direct Seller for all his/her transactions and correspondence with the company. The Direct Seller ID once chosen cannot be altered at any point of time.
  • R. In case of death of Solar Distributor either his nominee or one of the legal heir with consent of all the legal heirs may join the Company as Solar Distributor in place of the deceased provided he/she applies in prescribed form and undertakes to abide all rules and regulations, terms and conditions etc. in the same manner as that of original Solar Distributor. In case of failure to arrive at such consent within six months from the date of death of the Seller, the Company shall be at liberty to terminate the ID. For this period the Company will keep his ID in abeyance.
  • S. Solar Distributor shall not manipulate the Suncity Solar plan or product's rate, B.V. /S.V. etc., in any way.
  • T. Solar Distributor or any other person under him/her is strictly prohibited to use Promotional Material, other than developed and authorized by the Company.

That in the relation of Product selling, The Solar Distributor hereby covenants that as under:

  • 1. That the Company shall maintain proper and updated website with all relevant details of the Company, Contact information, its management, product, Product Business Plan, terms of contract with Solar distributor and Complaint Redressal Mechanism for solar distributor and consumers.
  • 2. That the Company shall maintain proper records either manual or electronic of their business dealing with complete details of their goods services terms of contract, price, compensation plan, details of solar distributor.
  • 3. That the Company shall provide a mandatory orientation session to all prospective solar distributors providing fair and accurate information on all aspect of the direct selling operation.
  • 4. That the MRP should be visibly displayed on the package.
  • 5. That the Company who sell goods to a consumer shall issue a cash bill to such consumer in accordance with the provision of the law for the time being force in this respect.
  • 6. That the Company shall provide information to the consumer upon purchase which shall contain.
    • a. The name of the purchaser and seller.
    • b. The delivery date of goods or services.
    • c. Procedures for returning the goods: and
    • d. Warranty of goods and exchange/replacement of goods in case of defect provided that no Solar Distributor shall, in pursuance of a sale, make any claim that is not consistent with claims authorized by the Solar Distributor entity.
  • 7. The Company shall not
    • a. Use misleading, deceptive or unfair recruiting practices, including misrepresentation of actual or potential sales or earnings, their interaction with prospective or existing solar distributors;
    • b. Present any advantages of direct selling to any prospective solar distributor in a false or deceptive manner;
    • c. Make any factual representation to a prospective solar distributor that cannot be verified or make any promise that cannot be fulfilled;


  • 1. That the solar distributor is prohibited from listing, marketing, advertising, promoting, discussing, or selling any product, or the business opportunity on any website or online forum that offers like auction as a mode of selling.
  • 2. That the solar distributor hereby undertakes not to compel or induce or mislead any person with any false statement/promise to purchase product from the company or to become solar distributor of the Company.
  • 3. That the solar distributor and the company hereby undertakes not to indulge in money circulation scheme or any act barred by the Prize Chits an Money Circulation Scheme (Banning) Act, 1978.
  • 4. That the Solar distributor or his/her relatives (relative means dependent son or daughter, father/mother,spouse) shall not engage in any activities of Multi Level Marketing of any other entity. If it is found then such solar distributor shall be terminated.
  • 5. That any payment of Incentive by whatever names it is called unrelated to their respective sales volume is prohibited.
  • 6. That the Company/ Solar Distributor shall not promote a pyramid scheme, as defined in Clause 1[12] of the “Advisory to State Government/Union territories on Model Guideline on Direct Selling” issued by the Department of consumer Affairs, Food & Public Distribution, Government of India Dt.09th Sep. 2016 F.NO. 21/18/2014-IT (Vol -II). In the garb of Direct Selling Business opportunities.